Home > FAQs

FAQs

1. Are you a manufacturer or a trading company? when was your company established?
Yes, we are directly manufacturer, our factory was established in 2003.
2. What is the annual turnover for your company?
In the passed year,it was around USD18 million-20 million, it is still in the growing.
3. What is the number of employees at your company?
Our factory is about 380-400 skilled workers, 10 professional QC for quality checking during each process and 10 professional int'l sales with 3-8 years experience in int'l trade department.
4. What is the percentage of your products distribution for local, and export?
At present, 90% for export,10% for local.
5. Which are the main countries you export to?
Germany, Switzerland, Austria, Italy, France, UK,USA, Saudi Arabia, Chile, Mexico, Peru, Brazil, Korea, Japan ,Thailand and so on.
6. Could you provide us an overview of the range of the products that you specifically manufacture from
Our own factory mainly produce all kinds of disposable face masks,caps, coveralls, surgical gowns, lab coats, bed sheets, arm sleeves, shoe covers, surgical drapes, rain ponchos ,aprons and so on.
7. How many production lines are there for your major range of the products?
2 production lines for fabric PP ,SMS, PP/PE material. 2 dust free workshops for surgical sterile products 5 automatic caps machines and 5 automatic shoe cove machines. 10 automatic face mask machines.
8. What is your output capacity for your major range of the product?
Face mask capacity: 1000,000 pieces / day. Coverall, Surgical gowns, lab coat, bed sheet capacity: 10,000 pieces/day. Caps capacity: 200,000 pieces/day. Each 1*40HQ can be finished within 7-10days.
9. Do your company have any quality management system such as ISO, EN or CE certificate (s)?
Yes, we have CE, ISO13485, FDA, REACH, SGS and NELSON report.
10. Can I get the free samples for quality checking? How long time can I get it?
Yes, our samples can be supplied free within 3-7 days.
11. Can we print our logo in the products or packing?
Yes, all products can be custom-made and all package can be printed as your artwork.
12. What is your products expiration date?
Around 3-5 years.
13. What is your normal payment terms?
For first order, 30% T/T in advance,70% will be paid before loading or L/C. We can discuss it further after some times cooperation.
14. what is your MOQ of each products?
Face mask/caps/shoe covers/arm sleeves each MOQ: 50,000 pieces. Clothes and sheets MOQ:5000 pieces.
15. How do you solve quality issues if any?
Our factory will pay the highest attention to any quality issues. We will deeply investigate the root cause of the problems and find the best solution to avoid any future problems. Meanwhile we will corresponding compensation for our customers.